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 F.A.Q.

Most Frequently Asked Questions
Question: Does my steel garage door require maintenance?

Answer: Your garage door is the largest moving object on your house, and Holmes recommends that the following maintenance be performed on an annual basis (please refer to the installation manual for a detailed description of the maintenance requirements):
  • Clean door surface with a mild household detergent and rinse well with clear water (best if done twice a year).
  • Lubricate all moving parts of the door with light household oil (e.g. WD 40). Nylon rollers should not be lubricated.
  • Check for bent or loose hinges.
  • Check rollers for broken wheels, bent shafts or worn out bearings on steel rollers.
  • Check the door and track supports for loose or missing bolts, screws, etc. and tighten.
  • Check the spring lift cables for proper operation (are they running properly in the pulleys/drum, is the cable rubbing at the bottom bracket button location?)
  • Check for bent or misaligned track.
Question: Can I paint my steel garage door?

Answer: Yes. All Holmes steel doors can be painted to match a home's exterior. Steel doors should be painted with high quality exterior latex (water base) paint. The surface must be cleaned prior to application. Doors do not require a coat of primer unless the finish has been damaged down to the silver-colored galvanizing.
Question: Where can I order parts for my garage door?

Answer: Parts can be ordered for your Holmes garage door through your local Holmes retailer. Please contact your Holmes retailer for availability and pricing assistance.
An Important Note About Maintenance

Do not attempt to make repairs on your garage door without first having thoroughly and carefully reviewed all instructions. Please contact Holmes Garage Door Company at 1-800-557-0488 for referral to a qualified professional garage door technician. When you call, please have your 12 to 18 digit garage door serial number handy. It is located on a yellow label on the interior surface of your door.

Do not attempt to make any repairs to a standard torsion spring assembly (which requires the use of winding bars for installation or adjustment). 		Man on Phone
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Holmes Garage Door Company is a brand of Clopay Building Products Company, Inc.
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